Our Service Department are looking to fill a place on their team. Find out how to apply here!
At Astell you will be part of a leading manufacturer of quality biotechnology sterilization equipment. The business is aiming to grow further in both the UK and overseas markets. Our Head Office and production facilities are based in Sidcup, Kent.
We have an new opportunity for a UK based Field Service Engineer to join our Service Department. Covering the North East of London and East Anglia regions, you will form part of a team of Field Service Engineers looking after our national client base. Specifics of the role and details of how to apply are listed below.
Description of the role: To support Astell Scientific customers in the use of their products via the various goods and services offered by the Astell Service Department covering the full range of autoclaves manufactured by the company.
The role will involves Routine Preventive Maintenance, fault finding and repair, installation of new products, commissioning, basic operator training, dismantle and removal of products being replaced as well as calibration and validation in accordance with UKAS ISO/IEC 17025 on a regular basis.
Knowledge Requirements: The role should ideally be qualified to HNC, HND or Degree level in a mechanical/electrical engineering discipline, but suitable industry experience will also be considered.
Technical Skillset: Experience and understanding of systems, drawings, theory and application of the following regarding Fault Finding, investigation and set-up (Corrective Action, Root Cause analysis and Preventive Actions):
- Electrical control systems
- Electrical power systems
- PLC system control
- Basic plumbing
- General mechanical engineering awareness
In addition, understanding of, and experience in working with a QMS including ISO9001, ISO13465 and ISO17025.
Personal attributes: Self-motivated with excellent customer service skills and possess the ability to work alone to a high standard. Good communicator for all aspects of customer services with an ability to focus technical discussions to the desired level (feedback to the office and advice for the user).
To “champion” all aspects of the Service Department. Flexible approach to working hours.
Extended periods away from home, UK & abroad will be necessary and expected.
A current driving licence and a full passport are essential requirements of this role.
General PC literacy including Internet / Emailing, data transfer between devices, Software use (including Microsoft Office).
How to apply: If you'd like to apply for this role, please send a copy of your CV to Will Farrell, Service Manager - WFarrell(at)astell.com. Please tell us why you'd like to apply for the role, what you think you have to offer and a note of your salary expectations. All enquiries are treated in the strictest of confidence, no references will be contacted without your prior consent.